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FAQs

WHY KITCH & THINGS?
At Kitch & Things we believe in providing our customers with healthier alternatives of home organization. We want everyone to be healthy, especially Mother Earth. By removing almost all traces of plastic from our products, using high durable (borosilicate) glass and making sure all our products are recyclable we provide the safest alternatives to have around your home.
WHAT MATERIAL ARE THE JARS MADE OF?
Our jars are made using only 3 materials.
    1. Borosilicate Glass
      Borosilicate glass is well known for its durability and resistance to thermal shock. It contains no lead. With its superior durability, chemical and heat resistance, borosilicate glass is often used for scientific laboratory equipment, optical and lighting applications, as well as in glass cookware.

    2. Bamboo
      Our lids are made of real bamboo wood. Bamboo is the fastest growing plant on the planet. Once harvested it can replenish itself within a year.

    3. Silicone
      The bamboo lids come with a silicone ring that helps create the airtight seal which keeps your goods fresh for a longer period of time. Silicone as a substance is recyclable and has a "Zero Waste" rating. A great alternative for any and all plastic.

     

    HOW CAN I WASH MY JARS?
    1. Our glass jars are dishwasher safe.
    2. Lids are real bamboo, therefore they need to be hand washed and dried.
    3. Labels can be washed in the dishwasher, but we do not recommend it.

    (Multiple test washes were ran on our labels and they survived every time with no problems, but every dishwasher is different and we recommend hand wash)

     

    WHAT MAKES YOUR LABELS SPECIAL?
    All our labels come with a silk coating which allows all them to be water and weather proof. Residue can be wiped off with a damp towel.

     

     

     

    HOW MUCH DOES SHIPPING COST?

    Shipping will automatically be charged at checkout depending on your location. All our items are shipped from Los Angeles, California.

    Want FREE shipping?

    All orders over $150 will automatically receive FREE SHIPPING!

     

     HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
    Under normal circumstances, your order will ship within 24 to 48 hours.

     

     WHAT IS THE RETURN POLICY?
    Please look at our Return Policy page.